Keeping Your Eye on the Ball: Resolving Business Tensions

by David Skews

Tensions tend to arise when we take our eye off the ball. We need to be constantly asking the questions, Why are we here? Why are we doing what we are doing?

Because we are in business and are employing business methods, it is easy to allow our motivations to become aligned with the world’s motivations, e.g. to make profit for its own sake or only increase shareholder value. There may be nothing inherently wrong with these goals but they do not reflect the primary aims of a BAM business. The focus should be on the benefits generated for people and for pleasing God, which then results in profits and shareholder value.  When our motivations become hijacked, our priorities become distorted and tensions arise, particularly between stakeholders.

Specific actions we have found to be valuable in combating these dangers include:

Clearly define the mission, vision, values and objectives

Spend time to ensure your mission, vision, values and objectives are all very clearly and precisely defined and documented. The idea is that when tensions, arguments or disagreements arise, these clearly defined statements become the arbiters against which differing views can be evaluated. For this reason, woolly definitions are worse than useless since they are open to being interpreted and reinterpreted in different ways to suit and support whatever arguments are being put forward. It is worthwhile revisiting these definitions on a fairly regular basis, first to tighten them up where they have been found wanting and secondly to keep them at the front of people’s minds and avoid them gathering dust on the shelf. Read more

Ask a BAM Mentor: Tensions in Integrating Business and Mission

Once a month, our panel of mentors answer your practical business questions. Send us your questions!

 

Dear BAM Mentor,

I am feeling some tensions as I begin to integrate mission and business goals together in my business operations. What tensions have you felt and how have you overcome them? What practical tips or principles have you found helpful?

~ Tense in Tashkent

Dear Tense,

This is a great question and a common one. You are in good company!

First, let’s think through where the tensions may be coming from. For example, if your business partners or key managers are not believers or do not understand Kingdom Business that creates one set of tensions. Or, if you are burdened with the hangover of the “sacred-secular divide” that creates an entirely different set of tensions. Another source of tension is simply not being sure how to do solid business planning with a missions or kingdom purpose. Read more