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A Restaurant with a Mission: Excerpt from ‘BAM Global Movement’

“Through working in my business, I’m experiencing more of God,” says Faouzi Chihabi. “I have my faith in my head and heart, but now it’s also flowing through my hands.” Faouzi studied theology to become a minister, and then worked on issues concerning vulnerable youth for both the Dutch and European governments. Presently, he owns the trattoria Borgo d’Aneto. On the riverside in Rotterdam, his former work experience and his faith merge in this restaurant-with-a-mission.

The latte macchiato is poured carefully. The Italian bun is crisp; not too soft and not too hard. The plate nicely decorated with fresh vegetables. Faouzi trains his crew to keep an eye on the customer. In every area of this restaurant, they pursue a high-quality standard.

Borgo d’Aneto is an approved apprenticeship for youth “at risk” who attend special schools offering vocational training. Faouzi reacts strongly to the assumption that it is an extra challenge to maintain high quality with these young people working in his restaurant. “These boys and girls might have a low IQ, but it’s the biggest misconception that they are not socially adept. They are actually very sensitive and intuitive.” He sees them flourish in his restaurant, although sometimes a meal ends up in the trash. “As a business we cannot afford to put something on the table that doesn’t meet a good standard. When a plate is thrown in the trash, these youngsters might feel they themselves landed there, but they learn through failure to continue, despite a setback. They realize their contribution matters, and that realization causes growth.”  Read more

Workplace Relationships: Community Interaction

by Michael Thiessen

I’m willing to bet that if you own a business, it’s not a huge mega-corporation with billions – or even millions – in revenue. You probably own a fairly small business (or might work for one). Most people would probably guess that a large share of businesses have fewer than 20 employees, but did you know that the number is 90%?

When you run a small business, your community is vital to your success. Your customers, suppliers, employees, and even your competitors, are all part of your community. The first church in Acts had a strong sense of community, which we emulate to this day in our own churches. When others need help, we provide it, whether it is financial, emotional, spiritual, or otherwise.

Communities are part of what makes us strong. But our community doesn’t stop at the doors of the church that we attend on Sunday mornings. How can we be good stewards of the business God has given to us, using it as a platform to build strong relationships with our community?

Professional Peers

We can give employees time off to volunteer, we can give discounted services to churches and other non-profits, or we can use the equipment or expertise from our business to help others in the community. I could probably list off a few dozen more, and I’m guessing you could too. Instead of spending time on those fairly obvious avenues, let’s focus instead on how we can connect with others in our industry.  Read more

Workplace Relationships: Serving Your Clients

by Michael Thiessen

Capitalism – for all of the wealth and prosperity that comes with it – has many flaws. One flaw, however, is often overlooked. Capitalism causes us to stamp out uniqueness and to treat everyone as if they were exactly the same. The industrial revolution of the 18th and 19th centuries led into the mass market revolution of the 20th century, which led us to where we are today, in the 21st century.

Along the way these revolutions significantly changed how we operate our businesses and how we treat our customers. Over time we have been trained to view other human beings as faceless numbers on a spreadsheet. In this way it has robbed us of our ability to serve each other’s unique needs. It has made it more difficult for us to love and serve our customers as individuals. But this trend is reversing. Now we have a lot more ability to serve each person’s specific needs and treat them like a fellow human, while still running a successful business.

The Mass Market and Taylorism

The mass market has profoundly shaped our society – not just by creating wealth and boosting productivity, but by changing how we think. It all started with a man named Frederick Winslow Taylor, whose ideas on what he called Scientific Management paved the way for the mass market. His innovation was simple – to apply engineering practices to the business itself.  Read more

Workplace Relationships: Loving Your Employees

by Michael Thiessen

As a business owner, you provide many amazing things for your employees. You provide financial security for their families, a sense of belonging, and the emotional well-being and satisfaction that comes from doing good work. However, if Jesus were running a business, do you think he would stop there?

I believe that we are called to much more than that. We have so many more opportunities to bless our employees and care for them – to love our neighbors as ourselves. We can learn leadership lessons from Jesus, think more deeply and compassionately about who we are hiring, find ways to engage spiritually with our employees, plus some other great ways of caring more for our employees.

Leadership Lessons from Jesus

In true biblical fashion, it turns out that the best way to lead others is to serve them. Stephen Covey, who wrote one of the best-selling business books of all-time, was an advocate of this style of leadership, aptly called Servant Leadership. This is also the style of leadership that Jesus used throughout his ministry. We see this in how he washed the feet of the apostles, humbling himself to serve them even though he was their King. In fact, one of the people I have interviewed for Marketplace Disciples has based their entire business on teaching others how to lead in this way. Jannice Moore coaches the boards of businesses and non-profits, and gets to share the story of Jesus with all of her clients:

“The model of governance in which my business specializes is Policy Governance ®. One of its fundamental principles is that the board is not there for itself, but for its owners, those on whose behalf it governs, and that the board’s relationship with those owners should be one of servant-leadership.

So I build the concept of servant-leadership into every presentation, and use it as an opportunity to note that the concept was one taught by Jesus Christ.” Read more

Hyma Brings Shalom

by Ellie Hutchison

Her hand moves rhythmically, hovering in constant motion above the red earth. She draws in rice flour. A trail of white left in her wake, forming geometric swirls, arches, circles, and loops. Her kolam is elaborate, yet simple. Beautiful, but precise.

Each morning, millions of women in India rise and draw kolams on the ground outside their home. Yet their primary purpose is not decoration. Historically, they have been a sign of invitation and welcome. Made of rice flour, they are an offering to ants and other small organisms so they don’t have to walk too far for a meal.

In this way, a kolam embodies our call to care for the vulnerable among us. It is a humble effort to create a welcoming community of harmonious co-existence.

Like most people in Tirunelveli, a city in the south Indian state of Tamil Nadu, kolams were a familiar presence in Hyma’s childhood. They marked her path from home to school and back again. Her eyes would bounce from one to the next as she walked, careful not to smear the intricate designs with her footsteps. Read more

Story: Giving a Choice to Trafficked Women through Business

By Guest Author

I am an accidental entrepreneur. I did not originally go about seeking to use business as the tool for transformation. My only goal or tentative hope was to find a way for women in India’s growing sex trade to a way to find freedom in whatever way possible.

I first entered one of the largest red light districts in India in 2002 and after making first contact with the girls and women in the red light area, I spent a lot of time listening, waiting, and waiting and WAITING. For far too long, I felt powerless to make any actual impact.

I began to care deeply about the women I met in red light area.

I met Rupa and Jiya and listened to their stories, saw through their hard eyes to broken hearts and broken dreams, saw that they were moms and sisters and daughters. I saw and I heard that there were no options for them once they had found themselves in the sex trade through trafficking and trickery. They had aged out of rescue and now they were culturally marginalized as spoiled women, social outcasts and often the primary breadwinners for multigenerational families.

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Business Solutions to Human Trafficking

By Mats Tunehag, with input from Jennifer Roemhildt Tunehag

In the 1700’s the slave trade was widely accepted and legal. It was, in fact, a backbone of the economy of the British Empire. It was a big, organized and transnational business.

William Wilberforce and the Clapham group decided to fight this evil trade. They chose to attack the systemic issue – the legality of slave trade and slavery. To that end they organized a decades long campaign focusing on justice, aiming at a root cause. They worked politically to change unjust and ungodly laws that permitted the dehumanizing trade.

They could have chosen an easier route of awareness campaigns and a boycott of sugar from plantations in Jamaica, but they knew such initiatives in themselves would not free the slaves or bring about lasting change. The feel good factor may have been higher, but the long-term outcomes would have been meager.

Charity and justice

Today the slave trade and slavery are illegal, but not dead. Human trafficking is modern day slavery, and it is a lucrative and evil business. Just like Wilberforce and his colleagues, we need to ask what the systemic issue is today – and we need to go beyond charitable actions to fight for justice.

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Freedom Through Business: Hold Fast to Your Dream

by Mats Tunehag

My wife and I spent a couple of weeks in Thailand, Cambodia and Laos in August. The focus was freedom! Freedom from slavery and injustice, and freedom to live in truth, enjoy beauty, create wealth and share goodness. This is the story of freedom business.

We know that jobs with dignity are a primary need for prevention of human trafficking. It is also a must to bring restoration of survivors of modern day slavery.

That’s why freedom businesses exist, and the Freedom Business Alliance exists to help freedom businesses succeed.

To that end the Freedom Business Forum was held in Chiang Mai, Thailand in late August. It was the first global gathering of its kind, and about 140 people from all continents participated. It was a great mix of people and talents, all committed to true freedom through business, with all their hearts and minds.

Freedom business is hard, but necessary. And some are called to it, and as Pope Francis says: “Business is a noble vocation, directed to producing wealth and improving the world.  It can be a fruitful source of prosperity for the area in which it operates, especially if it sees the creation of jobs as an essential part of its service to the common good.” 

The concluding keynote address at the Forum was held by one of my heroines, Annie Dieselberg. She runs a freedom business in Bangkok. Her calling is clear and her commitment exemplary. Her challenging freedom business journey is reflected in a most inspirational speech. Here’s Annie:

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Damaging Beliefs About Work and Missional Calling

by Larry Sharp

In recent years I have taken notice of what pastors have stated on topics related to Business as Mission (BAM), the theology of work and the Great Commission. Here are some comments which give me particular concern and have caused me to wonder how typical they are or if they are part of the cause for the slow growth in the BAM movement.

I was part of a workshop at a BAM conference designed for pastors with about 30 in attendance. At one point after much had been presented and then discussed by the group, one pastor remarked that he was not in agreement with some things because “after all work was a result of the fall of man.” I was shocked, and wondered how long it had been since he read the book of Genesis.

The truth:  God is a God of work demonstrated in the creation of all things, and then He gave a job description to the earth’s first human inhabitants.

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Three Female BAM Owners Tell Us Their HR Stories

Three female BAM owners share their Human Resource stories from around the world – from Mongolia to Turkey to Puerto Rico! People issues can make or break a BAM company. Listen in to these real-life experiences.

hospitalityJulia in Mongolia – Hospitality Industry

Keeping staff steady has been a major challenge! We have had a 10 year saga of people leaving just when we have them trained or half trained. We have also had struggles with people who don’t show up for work, some legitimate, some not. Many have had pressure from family to get work elsewhere for a better salary. This is understandable as many of my workers, mostly young people aged 19-24, are the only providers for their families, parents, and siblings. But what I don’t understand is why they often quit before they find another job!

On the other hand, we have had a pretty good success rate building staff loyalty by setting up flexible schedules that were doable for mothers and students. We have tried to prioritize strong families and build staff schedules that are hand-tailored to their needs. They stay on because no other business takes these things into consideration. We have built very loyal workers from this. Read more

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