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We’re Only Human After All: Growing Through Failure

We take our humanity to work everyday. One day, we might fail to meet a deadline or misunderstand a client. Another day, failure might bring unrecoverable loss, the closing of a department, losing your largest account, or even filing for bankruptcy.

As failure looks us straight in the eye, we have a choice to make about how we respond. In these moments of hardship we can choose denial, blame, resentment, unforgiveness… Or we can chose to bravely take responsibility for our decisions and the impact on those around us. We can allow God to deepen our character through the roughest of circumstances.

Character Growth Spurts

No one wakes up in the morning and says, “I hope I fail today” – rather we hope not to! Yet failure, whether big or small, is part of our human existence. Indeed, it is through times of failure that our characters get a growth spurt. Hopefully, we get enough of these growth spurts early in life before the stakes get too high!

If our identity is in our work, rather than Christ, success will go to our heads, and failure will go to our hearts. – Tim Keller

God is passionate about our sanctification. He uses work spaces to cultivate people to be more like Himself. The workplace can be a place of character development if we allow our hearts to receive the instruction. Failure, more than just about anything else, can grow hardy, rock-solid character and deeper trust in God – if we allow it to.  Read more

Leadership Character Trait #7: Personal Courage

By Dave Kahle

In a previous post, I wrote that qualities of character in the CEO were a more important indicator of business success than the business model. In this following series of posts, I’m going to share those qualities that I believe mark a great business leader.

Leadership Character Trait #7: Personal Courage

In this series, I have argued that the following character traits are important for a business leader:

An unquenchable work ethic

An ability and propensity to learn

A continuous quest for MORE

Unwavering self-control,

Rock-solid integrity, and

A Pervasive sense of humility.

To that list, I am adding the seventh and final: personal courage.

I don’t mean to imply that this is the full portrait of a successful business leader. There are dozens of other attributes that will enhance his or her’s ability to work with others and be successful. But, these seven traits mark the essence of a business leader’s character: Without a significant dose of each, his/her career will be somewhat stunted and fall short of the heights to which it could reach.

Understanding Courage

The Oxford Dictionary defines courage as the ability to do something that frightens one. Wikipedia adds this:

Courage (also called bravery or valour) is the choice and willingness to confront agony pain, danger, uncertainty or intimidation. Physical courage is courage in the face of physical pain, hardship, death or threat of death, while moral courage is the ability to act rightly in the face of popular opposition, shame, scandal, discouragement, or personal loss.

While few business leaders face threats that call for physical courage, they need moral courage to accomplish anything of substance.

Starting a business enterprise almost always requires the entrepreneur or leader to face personal loss. Typically, it is the income associated with the job they are leaving to start a business, and often they must use their homes as collateral to acquire that first business loan. The prospect of personal loss is very real, lingering just over the horizon.  Read more

Leadership Character Trait #6: A Pervasive Sense of Humility

By Dave Kahle

In a previous post, I wrote that qualities of character in the CEO were a more important indicator of business success than the business model. In this following series of posts, I’m going to share those qualities that I believe mark a great business leader.

Leadership Character Trait #6: A Pervasive Sense of Humility

I have already argued for the following essential character traits for a business leader: an unquenchable work ethic, an ability and propensity to learn and a continuous quest for MOREunwavering self-control, and rock-solid integrity. To that list I’m adding a pervasive sense of humility.

On the surface, it seems like an unlikely candidate for a leader. However, once understood, it becomes a bedrock trait and a powerful asset in the psyche of an effective business leader.

First, let’s understand it

Humility is often defined as the quality of being humble. The dictionary defines ‘humble’ as “showing a modest estimate of one’s own importance.” Synonyms include ‘meek,’ ‘deferential,’ and ‘respectful’.

It is often confused with a sense of weakness and obsequiousness, which is overly self-deprecating. There is nothing weak about humility. In fact, it takes far more strength to exhibit humility than it does to default to its opposite: Pride.  Read more

Leadership Character Trait #5: Rock-solid Integrity

By Dave Kahle

In a previous post, I wrote that qualities of character in the CEO were a more important indicator of business success than the business model. In this following series of posts, I’m going to share those qualities that I believe mark a great business leader.

Leadership Character Trait #5: Rock-solid Integrity

In my last few posts, I have argued for these character traits: an unquenchable work ethic, an ability and propensity to learn and a continuous quest for MORE, and unwavering self-control. To that list, I’m adding rock-solid integrity.

Understanding integrity

Integrity is often misunderstood. Many people consider it synonymous with honesty. While honesty is a component of integrity, it’s much narrower and finds its definition almost exclusively in communications with other people. One is honest with others and to other people. Integrity is larger and encompasses more of life.

Here’s the definition for the Oxford Dictionary: integrity: adherence to moral and ethical principles; soundness of moral character; honesty.

While we all understand honesty, it is the ‘adherence to moral and ethical principles’ that draws our attention. You cannot claim to have integrity unless you have a set of moral and ethical principles to which you adhere. Notice that there are two parts to this. First, you must have a set of moral or ethical principles. Then, it’s not enough to have them, you must consistently act on them.  Read more

Leadership Character Trait #4: An Unwavering Self-control

By Dave Kahle

In a previous post, I wrote that qualities of character in the CEO were a more important indicator of business success than the business model. In this following series of posts, I’m going to share those qualities that I believe mark a great business leader.

Leadership Character Trait #4: An Unwavering Self-control

Previously, I argued for these qualities: an unquenchable work ethic, an ability and propensity to learn and a continuous quest for MORE. To that list, I’m adding Unwavering self-control.

Specifically, that means that one exhibits the ability to control emotions, and to moderate words and actions. It has both a positive and a negative element to it. Let’s unpack this.

When it comes to controlling emotions, it means that you don’t let a flash of negative emotions erupt and produce negative results. For example, one of your customers may make a disparaging remark about your company, or one of your employees is late for the third time this week. Your natural tendency is to get irritated and defensive and let that emotion out in a way that may damage the relationship permanently. That’s a lack of self-control. On the other hand, if you catch yourself, take a deep breath, and choose your words and your reaction mind-fully, you are acting with self-control.

Not only do we need to control our negative emotions, but we need to proactively and intentionally spread positive emotions. The classic book, The One Minute Manager, builds the case for walking around, finding something that your employees are doing well, and praising them for it. In other words, intentionally and willfully developing the habit of praising specific actions and thereby spreading positive emotions.  Read more

Leadership Character Trait #3: A Continuous Quest for More

By Dave Kahle

In a previous post, I wrote that qualities of character in the CEO were a more important indicator of business success than the business model. In this following series of posts, I’m going to share those qualities that I believe mark a great business leader.

Leadership Character Trait #3: A Continuous Quest for More

Here’s my nomination for a character trait that fuels business success: A continuous quest for MORE.

Let’s define MORE. I’m not talking about greed here, although money is a part of it.

MORE refers to the concept that, in every aspect of one’s life and business, there are greater heights to be experienced, greater accomplishments to achieve, greater impact to be had, greater knowledge to be obtained, greater wisdom to be acquired, greater good to be done, and, yes, more money to be made, more customers to acquire, more revenue to realize, more markets to penetrate, more employees to hire, more influence to extend.

Regardless of where you are at, there is always MORE.

For a person with this character trait, the status quo is never acceptable. The status quo is only today’s version, and this moment’s situation. It’s a temporary circumstance which can be made better. After all, there is always MORE.  Read more

Leadership Character Trait #2: The Ability and Propensity to Learn

By Dave Kahle

In a previous post, I wrote that qualities of character in the CEO were a more important indicator of business success than the business model. In this following series of posts, I’m going to share those qualities that I believe mark a great business leader.

Leadership Character Trait #2: The Ability and Propensity to Learn

Here’s my nomination for a character trait that fuels business success: The ability and propensity to learn.

I’m not talking strictly about acquiring knowledge in the sense that one learns in school. For the successful business person, this character trait is demonstrated by the habit of gathering ideas from a variety of sources, accurately evaluating a situation, and then combining the details of the situation with the ideas garnered to modify or make adjustments in his/her behavior, or the behavior of the organization.

I know that’s pretty complex. Let’s unpack it.

Gather ideas from a variety of sources.

Folks who have this character trait continually and proactively seek out good ideas. These are the people who get the audio books and listen to them as they drive. They have rules for themselves like: “Read one new business book every month.” Read more

Leadership Character Trait #1: An Unshakable Work Ethic

By Dave Kahle

In a previous post, I wrote that qualities of character in the CEO were a more important indicator of business success than the business model. In this, and the next few posts, I’m going to share those qualities that I believe mark a great business leader.

Leadership Character Trait #1: An Unshakable Work Ethic

Unfortunately, not everyone has this trait. And, the distribution of it seems to be diminishing among us – it seems to be getting rarer and rarer. Folks who have this trait understand, deeply down in their psyche, that work is necessary for human beings to exist, and that it is necessary for their personal dignity and self-worth. But it’s not just an idea. It doesn’t proceed from an intellectual position. Rather, it’s a deep, inner drive. These people are compelled to find work and do work.

These are the people who show up 15 minutes early and stay a few minutes late. A day off, while appreciated, isn’t something to strive for. All in all, they would rather work than take excess days off.

On those occasions when they find themselves unemployed, they make work of finding the next position, and fill in with projects and part-time and temporary tasks, because It’s hard for them to be idle.

The concept of winning the lottery and retiring early is scary, not attractive. They can’t imagine themselves retiring to a life of leisure. They would go crazy getting up every day with no job to do. They can’t understand the 20-somethings that prefer a day of video games on the couch to a day of productive labor.  Read more