Lessons from Leadership: Interview with a Coffee Chain Owner

by Chris Cloud

The following interview is the fourth of a series of four interviews with missional business owners on the lessons they’ve learned about leadership.

 

Pete has established a chain of cafes and a hospitality training business in Asia. His business employs over 120 people and has trained staff for 50 other businesses.

1. What is your philosophy of leadership?

A test of leadership is that people around you are growing. If I want to look at whether my leadership is effective, I look around and see are my people growing as people, is their capacity increasing? Is my leadership creating capacity in others, making disciples, growing other leaders? That’s my benchmark, my measurement of leadership.

I realize now that a growing business is the only kind of business that can truly develop and grow people because it forces people to grow with the business, otherwise there’s a tendency to just stagnate and that doesn’t help anyone. Our business is growing fast, and it’s given so many people an opportunity to rise to the occasion and grow up with the business.

2. What experiences, people, or philosophies have most influenced the way you view and practice leadership?

My big brother has a big influence on me because of his style. He influences people, but it’s through humility. He’s the teaching pastor of a very large church, but he’s just another guy when we’re together.

My mother has also been a big influence – she has been our greatest fan and our greatest critic. Not in the sense that she’s always criticizing, but she knew you had more to give and could go higher. A secure home gives kids a good launching pad. Mom was always for me. She would praise little things like, “you are so helpful, the way you helped that person was so great…” She elevated us in a positive sense and she would definitely pull us aside and give us critical feedback as well. With my staff, I want them to know “I am for you, I want you to succeed so desperately” – then they are secure and I can help them “be more” rather than settle for mediocrity.

In business and in life, you have to first know yourself. What are your strengths? What are your passions? Don’t try to be someone else, or copy someone else’s business. Have a strong core identity and values, and then go and be the best version of yourself that you can be.

3. How has your view of leadership changed over your years leading a BAM company overseas?

I used to be a consensus builder, I like everybody happy, so I’ve led before in the past where it’s all hugs and “ra ra” and everybody likes you. However, but I’ve seen that fail and I realize that it requires more than just leading by consensus. I have to ask, “What’s the most loving thing I can do for this person, within the context of my company and business?” Sometimes the kindest thing I can do is really have a hard conversation with somebody and tell them “you are not measuring up”.

The weakest form of leadership is when I have to say, “I’m the boss” so I try not to operate that way.
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Lessons from Leadership: Interview with a Manufacturing Founder

by Chris Cloud

The following interview is the third of a series of four interviews with missional business owners on the lessons they’ve learned about leadership.

 

Jim co-founded a manufacturing company in South Asia focused on creating jobs for the marginalised and exploited.

1. What is your philosophy of leadership?

Know the principles you believe in and follow them when you encounter difficult decisions.

2. What experiences, people, or philosophies have most influenced the way you view and practice leadership?

Probably 4 years at the Air Force Academy and 7 years active duty. They strongly emphasized character in leadership and following core values, which for the Air Force are: Integrity First, Service Before Self, and Excellence in All We Do.

3. How has your view of leadership changed over your years leading a BAM company overseas?

I’ve realized that taking the “nice guy” route is easy, but isn’t always the best thing for the people you lead.
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Lessons from Leadership: Interview with a CEO to CEOs

by Chris Cloud

The following interview is the second of a series of four interviews with missional business owners on the lessons they’ve learned about leadership.

 

Brett is a CEO who coaches and advises other CEO’s on how to run their companies wisely. He is a Christ-follower in the marketplace, involved in mentoring businesses around the world.

What is your philosophy of leadership?

To be a good leader, you must first be a good follower. Everyone follows someone or something.  Even if you’re the CEO, you must follow after a purpose greater than yourself or what you consider to be ‘the right thing’ to do.

Here’s why: If you think of yourself as a mere island, leading by yourself, for yourself, you will be here today, gone tomorrow and no one will notice, or even care, that you’re gone. You will have lived, you will have died, and at best … you will have simply not mattered. At worst, not only will you have failed to contribute to society in any meaningful way, you quite possibly may have become complicit in evil. But, if choose to lead from an other-centered perspective, regularly connected to and informed by the source that imagined, formed and breathed life into your very being, for purposes far greater than anything you could ever ask or imagine on your own; then, you will have led effectively and will have truly lived a life worth living.

What experiences, people, or philosophies have most influenced the way you view and practice leadership?

I’ve learned vastly more from my failures and times in the ‘desert,’ than from my successes and ‘mountain-top’ experiences.  Times of trial purify us. Suffering quickens us and sensitizes us to the needs of others around us. I’ve seen this to be true in the lives of all great leaders I admire (Washington, Lincoln, Mandela, Gandhi, Joseph, David, Jesus himself), and I’ve found it to be true in my own life.  Read more

Lessons from Leadership: Interview with a Multinational BAM Owner

by Chris Cloud

The following interview is the first of a series of four interviews with missional business owners on the lessons they’ve learned about leadership.

 

Martin leads a multinational company with operations in three countries and clients around the world.

1. What is your philosophy of leadership?

Partnering with God to mobilize a group of people towards carrying out a specific part of His Will.

2. What experiences, people, or philosophies have most influenced the way you view and practice leadership?

I remember back to Grade 9 of Junior High student council elections. I felt unequipped to run for school president but a couple key friends promised to partner with me if I did it, so I did, won and the year was a huge success, we were able to bring clear leadership to enact change for the good. That was a turning point where I felt I could step up and lead in different situations when there was a need. The numerous sports teams I played on from age 12-25 absolutely helped shape my view and practice of leadership. I think sports are a fantastic “playing field” to develop leadership, grit, teamwork, etc.

3. How has your view of leadership changed over your years leading a BAM company overseas?

There has been a greater introduction of humility. Mostly due to the cross-cultural aspect. There has also been an increased passion to wait on the LORD and not just do things out of my own desire and strength.  Read more